Frequently Asked Questions

FAQ

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What exactly is the Freelancer Design Kit?

It's a collection of 4 essential templates (Media Kit, Brand Presentation, Invoice, Contract) created on Canva to help freelancers and entrepreneurs present themselves professionally, save hours of work, and close more clients.

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Who is this kit designed for?

It's ideal for freelancers in every sector (designers, copywriters, social media managers, consultants), content creators, and small entrepreneurs who want to elevate their professional image without being design experts.

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What software do I need to use the templates?

You just need a Canva account, even the free one! All templates are 100% customizable on Canva to guarantee maximum simplicity and flexibility.

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I'm not a designer, will I be able to use them?

Absolutely yes! The kit was designed specifically for those who are not designers. The templates are intuitive and ready to use: you just need to replace the texts, colors, and images with your own. It's easier than making coffee!

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How do I receive the kit after purchase?

Right after payment, you'll receive an email with a link to download a PDF file. Inside the PDF you'll find the links to access and copy the templates directly to your Canva account.

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Can I customize colors and fonts?

Certainly. You can modify every single element: colors, fonts, images, layout. The kit is a professional base that you can completely adapt to your brand identity.

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Is the client contract legally valid?

Our contract template is a solid and professional base created to be clear and simple. However, it does not replace legal advice. We always recommend having any contract reviewed by a lawyer to adapt it to your specific needs and current laws.

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Is it a one-time payment or a subscription?

It's a one-time payment. You buy the kit once and it's yours forever, with no hidden costs or subscriptions.

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What's the difference compared to free templates I find online?

Unlike generic templates, our kit was created with a specific strategy for freelancers. Every section is designed to communicate value, professionalism, and trust, helping you convert prospects into paying clients.

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How much time can I save using this kit?

Our clients report an average savings of 5-10 hours already in the first week. You won't have to start from scratch to create professional documents anymore, freeing up precious time to focus on your real work.

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What is your refund policy?

Given the digital nature of the product, which is delivered instantly and cannot be "returned", we do not offer refunds. However, we are confident in the value of the kit and available to offer you support if you encounter any technical problems.

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Do you offer support if I have difficulties?

Of course! If you have technical problems with access or using the files, you can contact our support via email and we'll be happy to help you.

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Will I receive future updates of the kit?

The purchase gives you access to the current version of the kit. Any future updates or new templates might be sold separately, but our existing clients will always have access to exclusive offers.

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What language are the templates in?

The templates are written in Italian, but being completely editable on Canva, you can easily translate and adapt all texts to any language.

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Is the Media Kit useful even if I have few followers?

Yes! A Media Kit doesn't just serve to show big numbers, but to present who you are, what you do, your values and the services you offer in a professional way. It's a positioning tool that helps you seem authoritative right from the start.

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Is the invoice customizable with my logo?

Of course. You can add your logo, your tax information, and customize the colors to make it perfectly aligned with your brand.

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What should I do if I lose the download link?

No problem. Contact our customer support with the email used for the purchase and we'll send you the link to access your templates again.

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Can I use the templates on more than one brand I own?

The license is for a single user/brand. If you manage multiple distinct activities, you'll need a separate license for each.

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Is the price VAT included?

Yes, the price you see is the final one. VAT is calculated and applied at checkout based on current regulations.